We have revitalised our brand to better convey who we are.
We’re taking our solutions, our support and our customer relationships to new heights to ensure that as our digital world evolves we keep our customers one step ahead. Another important development is our brand.
Smoothwall is a pioneer in our field. From our humble beginnings in 2000 we have grown into an award-winning organisation supporting over 4 million users and partners in more than 60 countries around the world. It’s a deep expertise our customers depend on and a trajectory of excellence we intend to continue. We were no longer communicating this as powerfully as we could. We had outgrown our brand.
Our new brand is not just about us looking smart. It contains a promise to our customers to become the most trustworthy safeguarding provider in the world. Our logo contains our ‘Circle of Trust’. A small but significant graphic that reiterates our mission everyday. It reminds us that we must be relentless in our pursuit of this mission and that our pursuit must transcend every corner of our business. And it does.
Our work is guided by 3 company wide commitments.
If our customers don't see the risks, they can't take the steps needed to mitigate them. It's our job to empower organizations by educating them on what, why and how to improve their digital safeguarding strategies.
We will develop technologies and solutions that are innovative, dependable, and keep our customers one step ahead in the evolving world of digital safety. Everything we produce is based on these exacting standards.
Trusted Customer Care
When our customers need us, we're there. Fast and efficient, knowledgeable and helpful. Our goal is to deliver the best customer care in the world.
The support team have continued to be very helpful, one of my queries was answered in a few minutes which was great!