James Durrans Group

James Durrans is a global group of companies that supply the world’s manufacturing industries with carbon materials.

The challenge

Staff accessing social media and pushing bandwidth usage for non-essential resources.

Big results

Implemented Smoothwall Filter to manage bandwidth and create policies for social media usage.

What’s the background?

James Durrans is a global group of companies that supply the world’s manufacturing industries with carbon materials. With a global presence and years of experience within the industry, the group sits at the forefront of carbon technology.

Founded in 1863, JDG have nine manufacturing sites across the globe and have the technical capability and capacity to service a broad range of specialist needs.

With multiple sites in the UK and abroad, IT Manager, Chris Smith, needed a scalable and cost-effective solution to protect the group’s growing network.

What was the problem?

After previously having a relaxed internet usage policy, it was important that the new solution didn’t over-block or interfere with the day-to-day running of the business.

A concern for JDG was the possibility of illegal or inappropriate material being accessed in the workplace. Chris needed the ability to quickly and easily present evidence of any misuse to ensure compliance: “The directors need usage reports, so good reporting tools were very important”.

It was equally crucial to ensure that bandwidth wasn’t compromised by non-business usage. Chris needed to avoid such usage having a negative impact on critical services without being forced to spend on costly additional bandwidth.

How Smoothwall helped

After evaluating two other products — including a cloud-based solution — Chris chose a Smoothwall Filter. He was impressed with the straightforward interface, the overall reporting tools and Smoothwall’s reliability. “The ease of use, functionality and the reporting facilities are of a very high standard.”

The simple installation and migration process let JDG avoid any interruption in service. “The installation went completely smoothly — it literally went with no problems.”

Since Smoothwall has been in place, the Group are happy that they are keeping compliance risks to a minimum. “We are now stopping any possible misuse from happening in the first place.”

Overall, Chris is confident the company are now doing all they can to protect their network. “With Smoothwall we know we are protecting ourselves to the best of our ability.”

Previous concerns about increasing bandwidth usage have also been resolved. “Since installing Smoothwall we’ve stopped excessive time and bandwidth wastage on websites like Youtube.”

Saving costs and critical company resources were paramount, and Smoothwall has helped James Durrans Group do exactly that. “As a competitively-priced web filter, it is definitely something I would recommend.”


With Smoothwall we know we are protecting ourselves to the best of our ability.

Chris Smith
James Durrans Group

https://smoothwall.com