St Paul's School for Girls

St Paul’s School for Girls is a Catholic comprehensive school for girls aged 11-18 years in Birmingham.

The challenge

To find a monitoring solution that has a reliable and prompt alerting system, and accurately assess content in context to remove false positives.

Big results

After implementing Smoothwall Monitor, St Paul’s are now able to resolve any safeguarding concerns within a short time frame.

What’s the background?

St Paul’s is a Catholic comprehensive school for girls aged 11-18 years. Founded in 1908 and based in Birmingham, St Paul’s has recently been recognised as Outstanding by Ofsted.

James is the school’s Strategic ICT Network Manager and is responsible for the running of all IT based systems and their implementation and development. Anne Marie is the school’s Assistant Head Teacher, Pastoral Care and Designated Safeguarding Lead (DSL).

“Once we saw Visigo in action, we realised it would be another way to uphold our school’s ethos of ‘Do your very best for the children’.”

James, Strategic ICT Network Manager

What was the problem?

James explained their requirements, “it was important to find a monitoring solution that accurately assessed content in context, rather than just picking up on a list of words or phrases. It was also vital that should anything severe be identified, there is a fast turnaround of reporting in place to allow us to take action. Finally, the solution should be compliant with the Prevent duty.”

James went onto discuss the reason for installing Smoothwall Monitor, “once we saw Visigo in action, we realised it would be another way for us to uphold the school’s ethos of ‘Do your very best for the children’.”

James continued, “Visigo is far ahead from a technical viewpoint and this would result in greatly reducing staff time spent searching, identifying and then taking action on anything that did come to light.”

“it’s reassuring knowing that when I go home each evening there aren’t any issues that require prompt attention as the team at Visigo would have already informed us.”

James, Strategic ICT Network Manager

How Smoothwall helped

Anne Marie explained the school’s experience of Smoothwall Monitor, “the major problem with our previous solution was the time delay between events occurring and then being acted on. This has decreased dramatically since Visigo was brought in.”

Discussing the alerting procedure, Anne Marie commented: “we’ve not received any high-level alerts to date, but the issues that have been highlighted have been dealt with effectively, through contact with parents and speaking to the pupils.”

James went onto discuss the positive impact Smoothwall Monitor has had on his workload, “a major benefit is that I’m no longer spending several hours each week trawling through endless false positives, both in terms of my workload and sanity!”

Explaining the installation process, James commented “the support team were very knowledgeable of the product even though it was new! They helped us identify that the required Windows update was not installed on all of our Windows 7 computers. Once this was resolved, Visigo was installed on all computers without any issues.”

To summarise, Anne Marie commented, “it’s reassuring knowing that when I go home each evening there aren’t any issues that require prompt attention as the team at Visigo would have already informed us.”

Anne-Marie, Assistant Head Teacher, Pastoral Care and Designated Safeguarding Lead


it’s reassuring knowing that when I go home each evening there aren’t any issues that require prompt attention as the team at Visigo would have already informed us.

Anne-Marie
St Paul's School for Girls

https://smoothwall.com