York Teaching Hospitals NHS Foundation Trust

York Teaching Hospitals NHS Foundation Trust provides healthcare facilities to over half a million people, covering an area of 3,400 square miles.

The Challenge

The policy setting on their previous filtering solution was too generic meaning that they couldn’t filter with accuracy or granularity.

Big results

Implemented Smoothwall Filter and now have an easy to manage, accurate and cost effective solution for web security which keeps their IT network and people secure.

What’s the background?

York Teaching Hospitals NHS Foundation Trust provides healthcare facilities to over half a million people, covering an area of 3,400 square miles. The Trust manages six hospitals and employs 8,000 staff across its hospitals and in the community.

In 2012 York Teaching Hospitals acquired the Scarborough and North East Yorkshire Healthcare NHS Trust to form a single organisation.

Following the merger, the IT function was consolidated, and the task of network management and internet security was centralised.

What was the problem?

The Head of IT explained how the policy setting on their previous filtering solution was too generic meaning that they couldn’t filter with accuracy or granularity.

“Staff were getting frustrated by the constant blocking of legitimate healthcare resources. The IT department was also dealing with a large number of unblock requests – this headache was putting pressure on IT resources needed elsewhere. With thousands of people regularly using the internet this couldn’t continue.”

How Smoothwall helped

They were recommend Smoothwall Filter to protect the Trust owned devices which include a combination of: desktops and laptops across multiple sites.

Thanks to Smoothwall Filter the IT department has been able to block sites with unsuitable content, particularly gambling sites, as well as keeping Facebook use under control.

What’s more they can now set up specialised filtering policies for individuals and groups. This is particularly valuable for clinicians because they can now view information that would be considered inappropriate for an average user.

Since installing Smoothwall the IT department has saved a lot of time previously occupied by unblocking requests and administration.

The Head of IT told us how impressed he is with the accuracy of Smoothwall’s filtering, particularly its ability to provide granular reports by user and IP address:

“The Trust can now view all activity on their network in real time and quickly identify the worst offenders for inappropriate content, and deal with issues as they happen.”

“I am really impressed with the accuracy of Smoothwall’s filtering, particularly its ability to provide granular reports by user and IP address.”

 

The Trust can now view all activity on their network in real time and quickly identify the worst offenders for inappropriate content, and deal with issues as they happen.


York Teaching Hospitals NHS Foundation
https://smoothwall.com