See the signs.
If you can't see a student at risk
in their online lives, you can't respond.

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Smoothwall Filter

Training Resources

Discover useful technical training resources below to help you get the most out of your Smoothwall Filter solution.

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Some online risks are more common in FE settings. Risk of radicalisation, racism and violence in the community often emerges first in a
student's digital behaviour.

Digital monitoring makes invisible risks, visible

Digital Monitoring gives you real-time sight of what students are doing, saying or sharing that may indicate they are in harm's way, or at risk of harming others.

Filtering alone is not enough

Filtering stops students from accessing harmful content. But it doesn't show you risks revealed in what they are typing or sharing beyond the search bar. For example, in emails, in Chats, to chatbots, in documents, in spreadsheets and on forums.

Monitoring bridges that gap - alerting you to signs of harm, distress, or intent within minutes of them occurring. And, in the case of Smoothwall Monitor, this happens with full human-moderated, contextualisation that removes false positives, and enables you to intervene fast and appropriately.   

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The 6 imperatives to digital monitoring success 
What every FE safeguarder needs to know

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Download our paper now to learn...

• Why early detection is even more critical in FE.

• 26 examples of what monitoring detects that filtering does not.

• Why digital monitoring is critical for KSCIE early detection
  compliance.

• The 6 factors essential to digital monitoring success.

• The 2 pitfalls to avoid.


Download now

The evidence is clear

In 2024 Smoothwall Monitor's team of moderators alerted a DSL
to an FE student at serious risk, every 18 minutes. 

 

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minutes

Every 18 minutes, Monitor identified an FE student suspected to be at serious risk.

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Every 46 minutes, Monitor identified an FE student suspected to be involved in a serious cyberbullying or violent incident.

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Every 10 hours, Monitor identified an FE student suspected to be facing a very serious risk to their health or life.

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Every day, Monitor identified an FE student involved in a suspected terrorism alert.

Hear what other Safeguarding Leaders say

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Irene Farragher
Director of Student Services
Lakes College 
Cumbria

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Christian Phillips
Learner Experience Co-ordinator
The College, Merthyr Tydfil
Wales

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Samantha Gunnarsson
Assistant Principal Learner Experience 

The College, Merthyr Tydfil
Wales

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Christian Phillips
Learner Experience Co-ordinator
The College, Merthyr Tydfil
Wales

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Evie Stannard
Safeguarding Manager
Leeds City College
Leeds

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Digital monitoring is a gamechanger”
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Irene Farragher
Director of Student Services
The Lakes College 
Cumbria

Live webinar 

How to See the Signs with Digital Monitoring

with Irene Farragher of Lakes College and Gabi Walshaw of Smoothwall. 

Tuesday 18th November | 11am - 12pm GMT

As a DSL, your ability to see online risks can mean the difference between a fast and successful intervention and a dangerous escalation. Other safeguarding tools like filtering are essential for blocking harmful content but can’t show risks beyond the search bar. That’s where digital monitoring comes in.

What you will learn

How monitoring will detect risks you may currently be missing  
You'll learn how it works and hear real-life stories of student whose lives have been changed, enhanced and saved through monitoring.   

Why eyes and ears aren't enough  
You'll learn about the online locations and behaviours that commonly reveal students at risk, and see for yourself why eyes and ears are insufficient. 

How other FE colleges are transforming student safety with monitoring
Safeguarding leaders with monitoring know that it is game changing. You'll hear about their experiences and see how it could benefit your own FE community. 

Plus lots more. Don't miss it.

 

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Book a call with our FE monitoring expert Sean

Hi my name is Sean Lazenby and I've been helping FE safeguarding leaders successfully implement monitoring for many years.   

I can show you how it works, answer any questions as well as share the life changing impact it has had in other FE environments.     


Simply fill in the form and I'll get straight back to you to arrange an informal chat. 

Sean-Lazenby
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Head of Further Education 
Smoothwall

Have a question? Just Ask.

We’ve created a safe space for you to submit your digital monitoring and web filtering questions directly to us.
Our experts will then respond with an answer. Ask anything, n
o question is too trivial.

'Just Ask' events

Join our free webinars and hear directly from our experts on KCSIE 2023
updates and your obligations around digital monitoring. Plus ask any questions you have.

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Recorded Webinar

KCSIE 2023 Updates: Web filtering & monitoring for DSLs explained


In this session, Smoothwall experts Katherine Howard and Tom Newton, discuss the key distinctions between web filtering and monitoring, and what you need to be aware of to ensure you meet the KCSIE 2023 guidance.


View recording now

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Live Webinar for DSLs

Dispelling the Digital
Monitoring Myths

Thursday, 1st February @ 11am - 12pm

Join our Q&A session with experts Katherine Howard and Rob Faulkner to gain valuable insight into digital monitoring and your obligations under KCSIE. We welcome any questions you have.

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Live Webinar for DSLs

Navigating the Latest
Digital Safety Trends

Tuesday, 12th March @ 3pm - 4pm

In this live webinar, learn about the latest dangers in the digital environment and the things that you can do to help keep your students safe.